Terms & Conditions | M&K Sound

Welcome to M&K Loudspeakers ("We,",Us" or "M&K Loudspeakers"). Please note that you, ("You" and "Your") as a purchaser of Products made available through M&K Loudspeakers ("Products") and Your use of products provided by M&K Loudspeakers is subject to the following terms and conditions ("Terms"). Purchase of Products: You must be 18 years of age or over to purchase Products from M&K Loudspeakers. Please read these Terms carefully prior to indicating your acceptance during registration and at the checkout. When you have understood the Terms, please complete the free registration form and order the Products.

Payment & Security

Payment may be made by any of the means stated. Orders are accepted on the condition that Products will be supplied at the price ruling on despatch. M&K Loudspeakers uses Sage Pay SSL encryption technology to scramble your sensitive data and provide maximum security over the internet. We also accept 3D Secure Transactions.

Delivery

Delivery costs vary depending on item weight and are calculated at the checkout. Delivery will normally be within 3 to 5 working days from order to mainland UK. If any Products are out of stock You will be notified at the earliest opportunity. Delivery will normally be by post or courier. All Products must be paid for prior to delivery. If there is any short delivery or damage to goods in transit, this should be notified to M&K Loudspeakers by You with full particulars within three working days of delivery. We cannot be financially liable for delay in delivering the Products, however arising.

Returns, Refunds and Cancellations

1. WHAT IS YOUR RETURNS POLICY?
We will refund items you are unhappy with when you return it to us in a saleable condition (unused) within 14 days of the date shown on your dispatch note. Please see the notes below.

2. HOW DO I RETURN AN ITEM?
Please follow the below process for returning your parcel to us:

  • Email rob@geckohomecinema.com within 7 days of receiving the item to inform us that you wish to return the item and why.
  • Ensure that the item is returned to us in its original packing and includes ALL/ANY accessories.
  • Cover your address label with the Gecko Inc. Ltd label which will be emailed to you once you have contacted us to say you wish to return.
  • Return the package either by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting. You will be responsible for any losses during posting.
  • Keep your certificate of postage safe as you will need this as your proof of return
  • Or please return the item via courier, again you are responsible for any damages/losses occurred until the goods reach us.

3. HOW MUCH DOES IT COST TO RETURN AN ITEM?

You are responsible for the cost of the return.

Cancellation

Online, mail and telephone order customers have the right to cancel for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’.

You must notify us within 7 days of receiving goods by emailing rob@geckohomecinema.com

You will be refunded within 30 days.

Goods must be returned unopened, unused and undamaged. A full inspection will be carried out upon receipt of the goods by Gecko Inc Ltd.

Warranties

You may have additional rights under warranties supplied by the manufacturer of the Products You order. Please contact Us or the manufacturer if You require further information. If M&K Loudspeakers discovers that a price was mis-stated or that a Product is out of stock, M&K Loudspeakers will either notify You by e-mail or give You the option of voiding the sale.

Health and Safety

M&K Loudspeakers makes available in good faith information about its Products and with regard to the conditions necessary to ensure that Products supplied will be safe and without risk to health when used properly. Any information and advice given should not of itself be considered an adequate risk assessment as may be required under Health and Safety legislation. If You are not already in possession of information concerning the safe use of the Products or You become aware of any risk to health and safety, You should contact Us

Sale of Goods

All Products are believed by M&K Loudspeakers to be of a quality suitable for the purpose and specification for which they are intended. Any defect should be reported to M&K Loudspeakers immediately it is discovered. All technical information in response to enquiry is given by M&K Loudspeakers in good faith. It will ultimately be for You to satisfy yourself as to the suitability of the product having regard to Your own particular situation and upon site conditions that are unknown to M&K Loudspeakers. The liability of M&K Loudspeakers will not exceed the value of the Products supplied. In particular, loss of profits and consequential, financial and other such losses are excluded.

General

Your purchase of Products from M&K Loudspeakers will be a contract made in England. Any dispute will be governed by English law and the parties agree to submit to any court of competent jurisdiction within England. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to You. Your rights are unaffected. M&K Loudspeakers can revise these Terms without notice by posting new Terms on M&K Loudspeakers site or by notifying You by e-mail. Further purchase of Products after such posting or notification constitutes Your acceptance of the revised Terms.

Your Local Laws

Use and import of Products by You are subject to Your own customs, policies, clearance and any fees and You must comply with all laws and regulations of the country of import. No warranty is given by M&K Loudspeakers as to the legality of the Products at the location where they are received.

Disclaimers

M&K Loudspeakers provides this site on an "as viewed basis" and therefore makes no guarantees or warranties to this site or its contents. All design, text, graphics, and the selection, alteration and arrangement of the aforesaid elements are the copyright of M&K Loudspeakers and it's associated partners.

Privacy policy & data protection

By completing an order on the website you agree that we, or our card acquirer SagePay/Elavon Merchant Services, are able to store your data on the ePDQ servers.

To help to understand the needs of our customers and improve service, your responses to questions and other data will be held on our database. Customer's data stored on M&K Loudspeakers secure server complies with statutory requirements. This data is not made available to any other third party company.

It may be possible to send you from time to time, details of other goods or services from M&K Loudspeakers and partners on the web site which we hope you will find of relevance and interest. If You do not wish to receive any such information, please indicate or tell us when you place and order.

We endeavour to protect the information you provide and there are various security procedures that have been put in place. Our servers can only be accessed by authorised personnel.

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